If a registered delegate is unable to attend the event, he/she may nominate a substitute of equal standing within their company. A substitute delegate must be nominated within a week of the cancellation and approved by the organiser in advance in order to avoid cancellation charges being applied.
If a substitute Delegate is not available the following cancellation charges will apply:
More than 1 month prior to the event – 100% refund
Less than 1 months prior to the event – No refund